Privacy Policy
A legal disclaimer
1. Who We Are
HOUF Games is a creative studio that designs and publishes tabletop and digital games.
We operate in the United Kingdom and Turkey under the following entities:
HOUF Games Limited (UK)
Registered in England and Wales
HOUF Oyun ve Teknoloji AÅž (Turkey)
If you have any questions about this Privacy Policy or your personal data, you can contact us at: privacy@houfgames.com
2. Information We Collect
We collect the following types of information:
A. Information You Provide Directly
- Name, email address, postal address, phone number (e.g., when you sign up for our newsletter, contact us, or make a purchase)
- Payment information (processed securely through third-party platforms such as Kickstarter, PayPal, or Stripe, we never store your card details)
- Messages or feedback you share via forms or email
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Cookies and similar technologies (see section 6)
C. Information from Third Parties
We may receive information from:
- Kickstarter or similar crowdfunding platforms
- Social media platforms (e.g., Instagram, Facebook, X, YouTube) when you interact with our posts or ads
- Online stores or fulfillment partners when you order our products
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3. How We Use Your Information
We use the data we collect to:
- Provide and deliver products and services
- Process your orders and manage shipping
- Respond to your inquiries and support requests
- Improve our games, website, and customer experience
- Send updates, newsletters, and promotional content (only if you’ve opted in)
- Comply with legal and financial obligations
- We never sell or rent your personal data.
4. Legal Basis for Processing (UK & EU Users)
We process your data under one or more of the following legal bases:
- Contractual necessity to fulfill your orders or requests
- Legitimate interests to improve our services and protect against fraud
- Consent for marketing communications or cookies
- Legal obligation to comply with tax, accounting, or legal requirements
5. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes outlined above or as required by law. After this period, your data will be securely deleted or anonymized.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic.
You can manage or disable cookies through your browser settings.
7. Data Sharing and Third Parties
We may share limited data with trusted third parties, such as:
- Payment processors (Kickstarter, Stripe, PayPal)
- Fulfillment partners (e.g., Zatu, Hive, Royal Mail, DHL)
- Analytics and marketing providers (Google Analytics, Meta Ads, etc.)
- All partners are required to handle your data securely and comply with applicable data protection laws.
8. International Data Transfers
If your data is transferred outside the UK or EEA (for example, to servers in the US), we ensure adequate protection through approved legal safeguards such as Standard Contractual Clauses.
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9. Your Rights
Under GDPR and UK-GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict certain processing
- Request data portability
To exercise these rights, contact privacy@houfgames.com and we will respond within 30 days.
10. Security
We use industry standard security measures to protect your data against loss, misuse, or unauthorized access. However, no online transmission is 100% secure, so we encourage you to take appropriate precautions.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with a revised “Last updated” date.
12. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact: HOUF Games Limited of HOUF Oyun ve Teknoloji AÅž
privacy@houfgames.com